FAQ

1. How do SnugSole™ slippers work?

SnugSole™ uses advanced titanium heating fibers powered by a rechargeable battery and a smart thermostat chip. The slippers sense your body temperature and adjust automatically to keep your feet perfectly warm, wherever you are.

2. Can I adjust the temperature?

Yes. SnugSole™ lets you choose from six precise heat levels: 15°C, 25°C, 35°C, 45°C, 55°C, and 65°C. With a single button, you can select the warmth that feels best. The built-in thermostat ensures even heat throughout the entire slipper.

3. How long does the battery last?

A full charge provides up to nine hours of continuous warmth. You can move freely around your home or outdoors without any cords or external power sources.

4. Can I wash SnugSole™ slippers?

Yes. The fleece lining is removable and washable, so your slippers stay fresh and soft. Simply remove the inner fleece before washing and allow it to air dry completely before reattaching.

5. Are SnugSole™ slippers safe?

Absolutely. SnugSole™ is designed with safety in mind. The intelligent thermostat chip regulates heat and prevents overheating, so you can enjoy consistent warmth with confidence.

6. Do you ship internationally?

Yes. We ship worldwide. Delivery typically takes 9 to 13 business days depending on your location. You’ll receive tracking information once your order has been dispatched.

7. How can I contact customer support?

You can reach our support team anytime at support@snugsole.com. We usually respond within 24 hours.

8. Can I return or exchange my slippers?

Yes. If your SnugSole™ slippers are unused and in their original packaging, you can return or exchange them within 30 days of delivery. Contact our support team to begin the process.

9. What sizes are available?

SnugSole™ slippers are available in multiple unisex sizes for a comfortable fit. Please refer to the Size Guide on our product page for exact measurements.

10. What makes SnugSole™ different from regular slippers?

SnugSole™ combines smart heat technology, rechargeable convenience, and a washable fleece lining to give you adaptive, lasting comfort. It’s more than a slipper — it’s your personal comfort system.